Shipping Policy (Third-Party Retailer Orders)
Tropical Vibes Company does not ship, fulfill, or deliver orders directly from this website. All purchases are completed through authorized third-party retailers, and all shipping, delivery, tracking, and related customer service are handled by the retailer you purchase from.
Shipping Availability
Shipping availability varies based on the retailer’s coverage and applicable state regulations. If shipping is available to your location, it will be confirmed during checkout on the retailer’s site.
Shipping Rates & Delivery Timing
Shipping costs, delivery timelines, and any delivery requirements (including adult signature or age verification) are set by the retailer and shown at checkout. Tropical Vibes Company does not control retailer shipping fees or delivery windows.
Order Tracking
After you place your order, the retailer will send confirmation and tracking details directly to you. For tracking updates, use the tracking link provided by the retailer.
Delivery Issues (Delays, Damage, Missing Items)
If your order is delayed, arrives damaged, or is missing items, please contact the retailer you purchased from. They will manage claims, replacements, and refunds according to their policies.
Questions About the Product
If you have a general question about Tropical Vibes Rum (not related to a specific order), you can reach us via the website contact form. For order-specific questions, the retailer is the fastest path to resolution.